ITIL 4 Foundation Exam Only

The ITIL 4 Foundation exam is available through Ellumina. While we provide the exam only, candidates must have knowledge of the topics covered in the ITIL 4 Foundation course before sitting. This certification introduces the end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

What is the ITIL 4 Foundation exam?

ITIL 4 Foundation suits anyone interested in helping their organisation embrace the new service management culture. Furthermore, it is ideal for professionals at the start of their ITIL 4 journey or those looking to update their existing ITIL knowledge. The course covers how modern IT and digital service organisations operate, how value streams increase speed and efficiency, and how cultural and behavioural principles guide work that benefits the wider organisation. In addition, it outlines how to use commonly used service management terms and concepts.

About the exam

The ITIL 4 Foundation exam is administered by PeopleCert. The exam runs for 60 minutes and consists of 40 multiple choice questions, closed book. Candidates must score 26 out of 40, which equals 65%, to pass. After purchasing, your exam voucher incorporates the corresponding ITIL 4 Digital Core Guidance eBook. This eBook acts as a valuable resource long after the exam and becomes available in your PeopleCert account upon purchase. It supports annotation, highlighting, and is available in English, French, German, Italian, Japanese, Polish, Spanish, Chinese, Dutch, Portuguese and Thai.

Who is this exam for?

This exam suits IT professionals, service managers, and anyone responsible for the delivery of digital products and services. As a result, it is one of the most widely recognised entry-level IT service management qualifications globally.

Ready to go further? Explore our ITIL 4 CDS or our ITIL 4 DPI course.